Terms Of Service

All registered customers accept this agreement.

1) Subject of the Agreement


The subject of this agreement as described briefly below, is the provisions relating to website hosting, outline of visual and technical design and the domain name registration service, and the protection of the mutual rights.

Cloud,VPS,VDS (Virtual Private Server, Virtual Dedicated Server) : These are virtual servers which are installed in accordance with the users demands and preferences and prepared specially for that user after users ordering. Since these services are prepared by the order of user, they are non-refundable

2) Duration of Agreement


This agreement begins with users payment to NGClouds the price user owes due to the order user gives, by using a payment method ( credit cart, PayPal or money transfer ). It terminates at the end of the service period (per month/ per year) which was chosen by the user during the ordering.

3) Suspending,Limiting or Stopping the Service


User is solely responsible for the content of the website which user publishes in the domain area that is reserved to him/her. User accepts to have all the legal and criminal responsibility for any illegal writing,sound,image or any kind of data in the website. NGClouds reserves the right of suspending, limiting or stopping to provide users service by warning or without warning, completely or partially.

4) Prices


Prices of NGClouds's services are defined by US Dollar. These prices include legal VAT.

Taxes of NGClouds services are calculated and denoted in payment pages. Client pays to NGClouds by credit carts, PayPal, money transfer or with cash. NGClouds reserves the right not to start or to stop the service until the payment. NGClouds reserves the right of changing the service price if necessary. Services that are not renewed and paid , stop within 3 days after the end of service. In the 5. day the service terminate completely and websites get removed from the server. In payments with credit carts if a foreign credit card is used, sum of money may differ because of the currency difference

5) Rights and Responsibilities


All the services which are mentioned in the first item of this agreement are given by NGClouds "As Is Based" or "As Available". It means that these services should be accepted by the user as they are given by NGClouds. NGClouds doesn`t guarantee that any service will be continuous, without downtimes, without errors or reliable on the internet. User accepts not to claim any rights in the case of downtime of service, service stopping ,service being stopped or service causing errors and harm.

6) Correspondence Address


The e-mail address which is given by user during the ordering is the legal residential and contact address. In case of changing this address, user is responsable to declare that in writing. User accepts that any kind of correspondence which is sent to this address will be accepted as notified even if the correspondence doesn't reach to the user.

7) Lapse into Default


If user doesn`t pay the price of the service which user is liable to pay according to the agreement, NGClouds may demand %2 delaying cost per month from the invoice date.

8) Backuping


NGClouds backups servers periodically. But it has no legal responsibility in any possible physical (hardware) failure. User should do the backup procedure himself/herself from control panel.

This agreement consists of 8 items including this one. It's read and signed by both sides.


(Once the order is sent to NGClouds on the internet, the agreement is accepted as signed.) NGClouds which sells all its services and products only on the internet, warns on the first page of all orders that it won't continue the selling procedure unless this agreement is read, understood and accepted. NGClouds may add new items or titles to the agreement, or remove or modify some of them. User accepts all of these possible modifications.